What is it?

The Coaching Clinic is a two-day leadership program designed to train managers, executives, leaders and supervisors to use coaching techniques in their work relationships, and thus gain the advantages that a coach approach to managing people brings.

Day 1

• Being a Coach
  • A Model of Trust and Creating “Coachable Moments”
  • Personal Paradigm Shifts of Masterful Coaches
  • Coaching Within The Organizational Context
• The Five-Step Process of Coaching in the Workplace
  • The Coaching Conversation Model®
• The Tool Chest of Coaching Skills
  • Contextual Listening®
  • Discovery Questioning®

Day 2

• The Tool Chest of Coaching Skills (continued)
  • Neutral Language
  • Messaging
  • Acknowledging & Celebrating
• Personal Coaching Styles Inventory® (PCSI)
  • Defining Your Personal Style & Recognizing The Styles of Others
  • Coaching Across Style
• Implementing Coaching in The Workplace
  • Creating a Powerful Definition of Coaching
  • Coaching to Commitment
  • Challenges to Coaching
  • Creating an Action Plan to Implement Coaching
  • Follow-Up & Peer Coaching

What it does?

Corporate Coach U’s The Coaching Clinic® provides a coaching toolkit of knowledge, techniques and practiced skills that managers and leaders can apply competently and confidently in their work situation to gain immediate benefits. Applying these skills promotes rapid development of individuals and teams, and fosters leadership potential.

Applying skills learned in The Coaching Clinic has been shown to:

• promote innovation, build relationships and accelerate results
• effectively develop and retain valuable organisational members
• improve organisational communication and team effectiveness, and
• deepen commitment to personal, professional and organisational goals.

Who is it for?

This program is for anyone in a supervisory, leadership or team-based role. More than 50,000 managers and coaches have learned coaching skills through The Coaching Clinic. The Coaching Clinic is available in English, French, Italian, German, Spanish, Japanese, Chinese and Korean.

What to expect

During the two day highly experiential Coaching Clinic®, participants will discover how to inspire others to believe in their own success, sharpen their focus and make radical shifts to achieve extraordinary results through state-of-the-art coaching techniques. Participants also discover their personal coaching style using an inventory which positions them and their employees for rapid development.

Participants discover coaching as a powerful management and leadership model; learn, experience, and practice “state-of-the-art” coaching techniques; learn the structure and process of integrating a coach approach to management; and how to apply learning within the workplace immediately.

The Coaching Clinic® supports the development of managers and leaders who ‘show up’ as coaches in the workplace throughout their daily practices. Workplace coaching is not limited to the performance review. It is part of every conversation we have with staff. Coaches within an organisation are coaches in all their dealings with staff members from 2 minute water cooler conversations to full performance review discussions.

Program Delivery

During the program we use the principles of adult learning and draw upon a variety of modalities to create a powerful, stimulating environment for the coaches, including:

• Socratic interaction
• Small and large group work
• Individual reflection and reading
• Observation and feedback
• Dyad and triad practice sessions
• Video (viewing only)
• Presentation of models and theory
• Group ‘teach back’ presentation
• Ice breakers and similar energizers
• Journaling

Course Materials

Each participant receives:

• Participant Guide and Resource Manual
• Pre-course materials
• Laminated Coaching Conversation Card
• PCSI® (Personal Coaching Styles Inventory) Booklet
• Handouts

The Coaching Clinic® Overview

The Coaching Clinic® provides a performance management framework for professionals from executives, team leaders and managers, who wish to support their people to accelerate their results, improve organisational and team effectiveness and strengthen commitment to organisational goals.

This material is the foundation of the Coaching Clinic®. The clinic is a well-established program with the following distinctions:

• Designed (1997), tested and continually updated (currently using version 4). Used by over 50,000 managers in countries around the world- (including Australia, New Zealand, UK, France, Italy, Canada, USA, Hong Kong, Japan, Korea, Singapore)
• Used and integrated by Top 500 Global corporations- IBM, Mobil, American Express, Andersen Consulting, Merrill Lynch, Shell, Toyota, to name a few. Also includes Australian companies such as Queensland Rail, Qld Dept of Main Roads, Ray White Corporate and the Australian Federal Police, Hutchison Telecommunications, Parsons Brinckerhoff, Brisbane City Council, NSW TAFE
• Customisation of materials through insertion of Nissan language and processes
• High Coach / Facilitator ratio for deeper learning and skill development of participants
• Delivered by trained and licensed full time Certified Executive Coaches
• Highly experiential format - approx 7 experiential peer coaching sessions
• Individualised Action Plan to implement the next day in the workplace

Objectives

• Skill development and competency in creating and having performance management conversations that create awareness, insight and ownership for action in the people they manage
• Create and support behavioural shifts in leadership / management behaviours and capabilities for better performance outcomes
• Customisation of materials through insertion of Nissan languaEducate participants about the benefits and distinctions of using “the coach approach to leadership & management”
• Model and demonstrate the process of coaching in a performance management context

Outline for Day 1

Outline for Day 2